Frequently asked questions
Answers on building, service, and repair for South Florida and the Treasure Coast.
Planning and building a new pool
What types of pools do you build?
We specialize in custom in-ground gunite and concrete pools, designed around your yard and lifestyle. Choose free-form, geometric, or rectangular shapes with the finishes and features you want.
How long does it take to build a pool?
Most pools take about 12 to 14 weeks from day of dig to the day you swim. Adding a screen enclosure typically adds another 2 to 3 months.
How do I get started?
Contact our sales team at (561) 971-0504 or email customerservice@fountainbluepools.com to schedule a consultation.
Do you offer financing?
Yes. We work with financing partners including HFS Financial and Lyon Financial to help fit your new pool into your budget.
Are your pools energy efficient?
We build with energy-efficient LED lighting, high-efficiency pumps, chillers, and heaters, and automation systems that help keep operating costs down.
Do you handle permits?
Yes. Our in-house permitting technician and engineer manage the permitting process for your project.
Can I customize my pool?
Absolutely. Popular additions include outdoor kitchens, sheer descent waterfalls, custom lighting and tiling, columns, fire and water bowls, vanishing and infinity edges, spas, sun shelves, splash pads, bench seating, scuppers, deck jets, bubblers, custom shapes, automation, and 3D renderings of your design.
What warranties do you offer?
Lifetime Limited Manufacturer's Warranty on the gunite structure, 10-year on residential plaster, 5-year on commercial plaster, 3-year on pool equipment, and 1-year workmanship warranty on the deck.
Should I add a safety fence?
A safety fence is recommended for any household with young children or pets.
What makes a healthy pool?
Sight: the water should look clear and blue. Touch: the pool surfaces should feel smooth, not slippery. Smell: a well-maintained pool has little to no odor. Sound: filtration and equipment should run quietly and consistently.
Keeping your pool in top shape
What maintenance services do you offer?
We provide weekly maintenance for residential and commercial pools, including cleaning, chemical balancing, and equipment checks.
How often should I clean my filter?
Your filter should be cleaned on a regular schedule as part of routine maintenance to keep your equipment running efficiently.
What sanitizer do you recommend?
We recommend an EPA-registered sanitizer, added regularly to keep your water safe and balanced.
Is chlorine safe?
Yes. Chlorine is safe when used per EPA guidelines, and it is the sanitizer used in 9 out of 10 residential pools.
How does chlorine relate to recreational water illnesses?
Chlorine kills most germs that cause recreational water illnesses, and healthy swimming behavior helps keep everyone in the pool safer.
Fixing problems fast
What pool repairs do you handle?
We handle all types of pool repairs for both residential and commercial pools.
My heater isn't working. What should I do?
Pool heaters are best serviced by trained technicians. Contact our service team so we can diagnose and repair the issue.
My pool surface is uneven, flaking, or cracking. What does that mean?
Depending on severity, this can typically be patched or resurfaced. Cracks may signal a structural issue and should be evaluated by our team.
How do I detect a leak?
Normal evaporation is about 1/8 inch per day. If you are losing more than that, try a bucket test to help confirm a leak before calling for service.
We're happy to help
Reach out to our team for anything not covered here, from new construction to service and repair.
